Privacy Policy – Erg Dude

OVERVIEW
Power Ten Development LLC, (this App, we, us, our) is a US-based service provider This app connects with a rowing machine and stores the various metrics outputted by the Bluetooth on the rowing machine. The app is used to provide a fun and interactive experience for users in conjunction with the Concept2 rowing machine equipped with a PM5 monitor. We understand the importance of and are committed to, protecting your personal information.

This Privacy Policy explains how we manage your personal information, including our obligations and your rights in respect of our dealings with your personal information.

Please read this Privacy Policy as it describes what data we collect from our users, methods of collecting and its usage in order to provide you better services in using this App.

HOW WE COLLECT YOUR PERSONAL INFORMATION
We will collect and hold your personal information in a fair and lawful manner, and not in an intrusive way.  Where it is reasonably practical to do so, we will collect your personal information directly from you.  We may collect personal information through some of the following means:
when you use the App for analytics purposes;
when you contact us, including via telephone or email ;
as otherwise required to manage our business.

In regards to the Erg Dude app, ALL INFORMATION and data is stored on the personal device and we are not storing any information on any of our servers and no information is transmitted. The only exception to that may be as follows:

The only analytics that received are the analytics that is sent to Apple (iOS) as part of our developers account for those respective platforms. This information is only provided if the user opts into submitting diagnostics on their iOS. All of this is anonymous but does have geography, crash data, number of app sessions, etc. as required by Apple. The handling of this data is governed by Apple’s and Google’s Privacy Policy.

Withdrawal of consent. If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at neil@powertendevelopment.com

or

mailing us at 7107 S. Yale Ave #455 Tulsa, OK 74136-6308.

PURPOSES FOR PERSONAL INFORMATION
We only process personal information for purposes that would be considered relevant and reasonable in the circumstances. In particular, we collect, hold, use and disclose personal information:
-request feedback about services you have received;
-to provide your information to a service provider or Client you have engaged with using our App to enable them to provide or receive the relevant services;
-to communicate with you;
-to comply with our legal and regulatory obligations;
-for any purpose disclosed to you and to which you have consented; and
for any purpose that you would otherwise reasonably expect;

STORAGE OF PERSONAL INFORMATION

We will hold personal information as either secure physical records, electronically on our intranet system, in cloud storage, and in some cases, on third-party servers.

We maintain appropriate physical, procedural and technical security for our offices and information storage facilities so as to prevent any loss, misuse, interference, unauthorized access, disclosure, or modification of personal information, including when we dispose of personal information.

We further protect personal information by restricting access to personal information to only those who need access to personal information to do their job.  Physical, electronic and managerial procedures have been employed to safeguard the security and integrity of your personal information. We will destroy or de-identify personal information once it is no longer needed for a valid purpose or required to be kept by law.

YOUR RIGHTS AS A DATA SUBJECT
You have the following rights under the applicable jurisdiction. You rights may include the following:

Right to access your personal data processed by you along with the purpose of processing it.
Right to rectify your personal data.
Right to have your personal data to be deleted.
Right of data portability of some of your personal data.
Under certain circumstances, right to object to our processing of your personal data.
Right to withdraw your consent.

If you wish to enforce your rights, you may contact our data protection officer: neil@powertendevelopment.com

The EU-U.S Privacy Shield Framework.

Power Ten Development, LLC complies with the EU-U.S. Privacy Shield Framework (Privacy Shield) as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and the United Kingdom to the United States in reliance on Privacy Shield. Power Ten Development, LLC has certified to the Department of Commerce that it adheres to the Privacy Shield Principles with respect to such information. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/.

Power Ten Development LLC is responsible for the processing of personal data it receives, under each Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. Power Ten Development, LLC complies with the Privacy Shield Principles for all onward transfers of personal data from the EU but not including Switzerland, including the onward transfer liability provisions.

With respect to personal data received or transferred pursuant to each Privacy Shield Framework, Power Ten Development, LLC is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, Power Ten Development, LLC may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. In compliance with the Privacy Shield Principles, Power Ten Development LLC commits to resolve complaints about our collection or use of your personal information. European individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Power Ten Development, LLC at:

Attn: Privacy Manager 7107 S. Yale Ave #455 Tulsa, OK 74136-6308

or email at ​ neil@powertendevelopment.com

Power Ten Development LLC has further committed to refer unresolved Privacy Shield complaints to EU Data Protection Authority, an alternative dispute resolution provider located in the EU. If you do not receive timely acknowledgment of your complaint from us, or if we have not resolved your complaint, please contact or visit the EU DPA website for more information or to file a complaint. The services of EU DPA are provided at no cost to you. Under certain conditions, more fully described on the Privacy Shield website, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.

Users from Switzerland are not permitted to use any services on the RowingSTEM app.

CHANGES
We reserve the right to change the terms of this Privacy Policy from time to time without notice to you.  An up-to-date copy of our Privacy Policy is will be available on this page and it is linked to from the RowingSTEM app.

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